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Platforms & Ecosystem

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Zendesk

Zendesk

/ zendesk /

A widely used customer service platform for ticketing and messaging, with AI agents layered over its support workflows.

A widely used customer service platform for ticketing and messaging, with AI agents layered over its support workflows.

Why it matters

Zendesk is where millions of support conversations already live. Chat agents deployed there inherit its workflows, SLAs, and reporting.

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