Platforms & Ecosystem

Five9

/ five9 /

A cloud contact center (CCaaS) platform known for intelligent routing, outbound dialing, and its Intelligent Virtual Agent offerings.

Why it matters

Five9 powers thousands of contact centers, and its IVA stack is often the incumbent AI. Teams benchmark and integrate against it constantly.

Related — Platforms & Ecosystem

Agent Assist

Amazon Connect

Cartesia

CCaaS (Contact Center as a Service)

Custom LLM Integration

Deepgram

ElevenLabs

Genesys

Intercom

LiveKit Agents Framework

Five9

Discover our world