PRIVACY POLICY

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you register on the Services, express interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.

Personal information may include email addresses, usernames, passwords, and names.

Sensitive Information. When necessary, with your consent or as otherwise permitted by law, we process certain categories of sensitive information.

Social Media Login Data. If you register using social media account credentials, we may collect profile information from that provider as described in section 6.

All personal information you provide must be true, complete, and accurate. You must notify us of any changes.

Information automatically collected

In Short: Some information is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This may include IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and usage details.

Like many businesses, we collect information through cookies and similar technologies.

• Log and Usage Data: Service-related diagnostic, usage, and performance information.
• Device Data: Device and application identifiers, browser type, OS, and configuration.
• Location Data: Approximate or precise location depending on device settings and permissions.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, prevent fraud, and comply with law. We may also process your information for other purposes with your consent.

• To facilitate account creation and authentication and manage user accounts.
• To deliver and facilitate delivery of services to the user.
• To respond to user inquiries and provide support.
• To send administrative information about products, services, and policy updates.
• To request feedback and contact you about your use of Services.
• To send marketing communications consistent with your preferences.
• To protect our Services, including fraud monitoring and prevention.
• To evaluate and improve Services, products, marketing, and user experience.
• To identify usage trends.
• To comply with legal obligations and defend legal rights.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations and/or with third parties.

We may need to share your personal information in the following situations:

• Business Transfers: During merger, sale of assets, financing, or acquisition negotiations.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar technologies (like web beacons and pixels) to gather information when you interact with our Services. Some tracking technologies support account security, stability, preferences, and core functionality.

Third parties and service providers may use tracking technologies for analytics and advertising, including ad management and personalization.

Where these activities are treated as "sale"/"sharing" under applicable U.S. laws, you can opt out as described in section 12.

5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: We offer products, features, or tools powered by AI/ML technologies.

We offer AI-powered products and tools ("AI Products"). The terms in this Privacy Notice govern your use of AI Products within our Services.

AI Service Providers: Deepgram, ElevenLabs, Cartesia, and AssemblyAI.

Your input, output, and personal information may be shared with and processed by these AI Service Providers to deliver AI Product functionality.

Our AI Products include:

• AI bots
• AI predictive analytics
• AI research
• AI search
• AI deployment
• AI automation
• AI development

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you register/login with a social account, we may access certain information about you.

If you use a third-party social media account (e.g., Facebook or X) to register or log in, we may receive profile information such as your name, email, friend list, and profile image, depending on provider settings.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information as long as necessary for the purposes in this notice unless law requires otherwise.

When there is no ongoing legitimate business need, we will delete or anonymize personal information, or securely store and isolate it until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We use organizational and technical security measures to protect personal information.

Although we use reasonable safeguards, no electronic transmission or storage method is completely secure.

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

If we become aware of data from a person under 18, we will take reasonable steps to delete it. Contact us at rohan@getbluejay.ai if you believe this has occurred.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account depending on your location.

You may withdraw consent where consent is the basis for processing. This does not affect processing performed before withdrawal or other lawful processing grounds.

You can opt out of marketing emails using unsubscribe links or by contacting us.

Account Information: To review/change account information or terminate your account, contact us.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most browsers include a Do-Not-Track (DNT) feature. Because no uniform standard has been finalized, we do not currently respond to DNT signals.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Residents of certain U.S. states may have rights to access, correct, delete, or obtain copies of personal information, and may have additional rights under state law.

Categories of Personal Information We Collect

We do not sell or share personal information for business/commercial purposes in the preceding twelve months.

Your Rights

• Right to know whether we process your personal data.
• Right to access, correct, delete, and obtain a copy of personal data.
• Right to non-discrimination for exercising privacy rights.
• Right to opt out of certain targeted advertising/sale/profiling uses where applicable.

To exercise rights, visit https://getbluejay.ai/ or email rohan@getbluejay.ai.

13. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: You may have additional rights based on your country.

Australia and New Zealand

We process personal information under Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020.

Republic of South Africa

You may request access to or correction of personal information and may contact the regulator:

14. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes. We update this notice as needed to remain compliant with relevant laws.

We may revise this Privacy Notice periodically. Material updates may be posted prominently or communicated directly.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments, contact us at:

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You may request access to the personal information we collect, details about processing, correction of inaccuracies, deletion of personal information, or withdrawal of consent where applicable.

Submit requests at https://getbluejay.ai/.