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Speech & Audio

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Speaker Diarization

Speaker Diarization

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Determining who spoke when in a recording, so transcripts attribute words to the right participant.

Determining who spoke when in a recording, so transcripts attribute words to the right participant.

Why it matters

Knowing who said what makes transcripts usable for evals, disputes, and coaching. Without diarization, agent and caller words blur together.

Related — Speech & Audio