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Speech & Audio

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Endpointing

Endpointing

/ endpointing /

Detecting when a speaker has finished talking so the agent knows when to respond. Poor endpointing causes interruptions or awkward pauses.

Detecting when a speaker has finished talking so the agent knows when to respond. Poor endpointing causes interruptions or awkward pauses.

Why it matters

Bad endpointing is why agents interrupt slow speakers or leave awkward silences after fast ones. It’s one of the highest-leverage tuning points for conversational feel.

Related — Speech & Audio