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Compliance & Security

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PCI Compliance

PCI Compliance

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Meeting card-industry security standards when conversations involve payment data — including pausing recordings during card entry.

Meeting card-industry security standards when conversations involve payment data — including pausing recordings during card entry.

Why it matters

The moment a caller reads out a card number, recording and logging rules change. Agents that handle payments must prove they pause, mask, and protect.

Related — Compliance & Security