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Compliance & Security

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HIPAA Compliance

HIPAA Compliance

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Meeting US healthcare privacy requirements for protected health information (PHI) — mandatory for patient-facing voice and chat agents.

Meeting US healthcare privacy requirements for protected health information (PHI) — mandatory for patient-facing voice and chat agents.

Why it matters

Patient-facing agents touch PHI on every call. HIPAA turns careless logging or storage into a legal event, so compliance must be tested, not assumed.

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