Telephony & Infrastructure

WebRTC

/ webrtc /

The open standard for real-time audio and video in browsers and apps — the transport layer for most modern voice agents.

Why it matters

WebRTC is the transport under most modern voice agents. Its connection setup and network behavior explain a whole class of ‘agent bugs’ that aren’t.

Related — Telephony & Infrastructure

Call Queuing

Call Routing

Cold Start Latency

Concurrent Calls

Contact Center

Conversation Buffering

Conversational IVR

DTMF (Dual-Tone Multi-Frequency)

Dynamic Routing

Edge Voice Processing

WebRTC

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