Concurrent Calls
/ concurrent-calls /
Why it matters
Agents that ace one call can fall apart at a hundred. Concurrency testing reveals the latency spikes and provider limits that only appear under real load.
Related — Telephony & Infrastructure
/ concurrent-calls /
Why it matters
Agents that ace one call can fall apart at a hundred. Concurrency testing reveals the latency spikes and provider limits that only appear under real load.
Related — Telephony & Infrastructure
