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Conversation & Dialogue

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State Transitions

State Transitions

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The moves between conversation states — e.g., from identity verification to account lookup — that define an agent’s flow logic.

The moves between conversation states — e.g., from identity verification to account lookup — that define an agent’s flow logic.

Why it matters

Transitions encode the legal moves in a conversation. Testing them directly turns ‘the flow feels off’ into ‘transition X fires at the wrong time.’

Related — Conversation & Dialogue