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Testing & Simulation

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LLM-as-a-Judge

LLM-as-a-Judge

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Using a language model to evaluate agent outputs against criteria — the scalable core of automated conversation scoring.

Using a language model to evaluate agent outputs against criteria — the scalable core of automated conversation scoring.

Why it matters

Human review doesn’t scale to thousands of calls a day; judge models do. Calibrating them against human judgment is what makes automated evals trustworthy.

Related — Testing & Simulation