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Testing & Simulation

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Chat Agent Testing

Chat Agent Testing

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Testing text-based AI agents by running simulated conversations over chat, SMS, or messaging channels and scoring the outcomes against success criteria.

Testing text-based AI agents by running simulated conversations over chat, SMS, or messaging channels and scoring the outcomes against success criteria.

Why it matters

Chat agents face pasted screenshots of rage, fragmented messages, and topic switches mid-sentence. Simulated chat traffic finds those breaking points before your customers do.

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