Telephony & Infrastructure

Jitter

/ jitter /

Variation in packet arrival timing on a network. High jitter causes choppy, garbled audio on calls.

Why it matters

Jitter turns clear speech into choppy audio, degrading both the caller experience and ASR accuracy. Network conditions belong in your test scenarios.

Related — Telephony & Infrastructure

Call Queuing

Call Routing

Cold Start Latency

Concurrent Calls

Contact Center

Conversation Buffering

Conversational IVR

DTMF (Dual-Tone Multi-Frequency)

Dynamic Routing

Edge Voice Processing

Jitter

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