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Conversation & Dialogue

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Fallback Response

Fallback Response

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What the agent says when it cannot understand or fulfill a request — ideally a graceful recovery, not a dead end.

What the agent says when it cannot understand or fulfill a request — ideally a graceful recovery, not a dead end.

Why it matters

Every agent hits inputs it can’t handle; the fallback determines whether that moment recovers or dead-ends. Test fallbacks as deliberately as happy paths.

Related — Conversation & Dialogue