/

Conversation & Dialogue

/

Conversational Pathways

Conversational Pathways

/ conversational-pathways /

The defined routes a conversation can take through an agent’s logic, from greeting to resolution or escalation.

The defined routes a conversation can take through an agent’s logic, from greeting to resolution or escalation.

Why it matters

Defined pathways are the spec your agent is tested against. When behavior diverges from the pathway, you have a bug — without them, you just have opinions.

Related — Conversation & Dialogue