Observability & Analytics

Online Evaluation

/ online-evaluation /

Scoring live production conversations continuously — hallucination checks, sentiment, task completion — instead of only evaluating before release.

Why it matters

Production is the only test environment with real customers in it. Online evals catch the regressions that pre-launch testing structurally cannot.

Related — Observability & Analytics

AI Agent Observability

Alerting

Anomaly Detection

Call Analytics

Call Monitoring

Call Recording

Chat Agent Observability

Conversation Analytics

Conversation Intelligence

Conversation Logging

Online Evaluation

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