Observability & Analytics

Distributed Tracing

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Following a single request across every service it touches — telephony, ASR, LLM, tools, databases — with correlated timing at each hop.

Why it matters

Voice agents span half a dozen systems per turn. Without correlation across them, every incident becomes an argument about whose service was slow.

Related — Observability & Analytics

AI Agent Observability

Alerting

Anomaly Detection

Call Analytics

Call Monitoring

Call Recording

Chat Agent Observability

Conversation Analytics

Conversation Intelligence

Conversation Logging

Distributed Tracing

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