Conversation Memory
/ conversation-memory /
Why it matters
Callers expect the agent to remember what they said two minutes ago. Memory failures read as incompetence and force repetition — a top driver of frustration.
Related — LLMs & Reasoning
/ conversation-memory /
Why it matters
Callers expect the agent to remember what they said two minutes ago. Memory failures read as incompetence and force repetition — a top driver of frustration.
Related — LLMs & Reasoning
