Inside the Drive Thru: Building Voice AI That Actually Works | Krishna Gupta, Co-Founder and CEO of Presto AI

Krishna Gupta has been in voice AI for fifteen years. Before most people knew what an LLM was, he was deploying voice agents at Fortune 100 companies, incubating one of the pioneers in mental health voice AI, and watching the call center world figure out what the next generation of voice would look like.

This week Rohan sat down with Krishna, co-founder and CEO of Presto AI, on Skywatch, Bluejay's car podcast, for one of the most grounded and honest conversations we have had about what it actually takes to build voice AI that works in the real world.

Krishna's thesis is simple. The companies winning in vertical AI are not the ones with the best demos. They are the ones living inside their customers, understanding the integrations, the edge cases, and the operational complexity that no generalized platform will ever fully solve.

In this episode they get into why the drive thru is one of the hardest and most valuable voice AI use cases in the world, why emotional connection is still the biggest untapped opportunity in the space, and why voice AI is one of the only technologies that lands directly on the CEO's desk because it touches labor and revenue at the same time.

This one is for anyone building in voice AI, deploying agents at enterprise scale, or trying to understand where vertical AI is actually headed.

Full episode available now on YouTube and Spotify below!

Spotify Link: https://open.spotify.com/episode/03ydnK5wqmgYhRTH6dqizo?si=19qI8GLlSTSl64zkEPGcyg

Youtube Link: